Openwake · evidence pack

Pipedrive

https://www.pipedrive.com · record 636 · read 2026-10-14 · rules/v1 · generated 2026-10-23 04:11 UTC

Facts

Trains on customer data
unclear
“* Pipedrive ensures that all relevant teams receive comprehensive training on the secure and responsible use of AI/ML technologies.”
dpa · https://www.pipedrive.com/privacy/dpa · confidence 0.30
Opt-out mechanism
If you wish not to have your information used for the purpose of serving you targeted ads, you may opt out by using these services on the following websites: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.you
“If you wish not to have your information used for the purpose of serving you targeted ads, you may opt out by using these services on the following websites: https://optout.networkadvertising.org/ or https://optout.aboutads.info/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/).”
privacy policy · https://www.pipedrive.com/en/privacy · confidence 0.50
AI features
present
“We use artificial intelligence and machine learning (together – the “AI”) to improve Pipedrive Operations, enhance security, and automate certain processes.”
privacy policy · https://www.pipedrive.com/en/privacy · confidence 0.55
Model providers named
Anthropic, AssemblyAI, OpenAI
“Anthropic, PBC USA DPA + SCCs Module 3 for Client Data”
subprocessors · https://www.pipedrive.com/subprocessors · confidence 0.60
Retention
If we learn that Personal Data has been collected on the Pipedrive Operations from persons under 18 years of age and without verifiable parental consent, then appropriate steps will be taken that are
“If we learn that Personal Data has been collected on the Pipedrive Operations from persons under 18 years of age and without verifiable parental consent, then appropriate steps will be taken that are designed to delete this information.”
privacy policy · https://www.pipedrive.com/en/privacy · confidence 0.50
Hosting regions
not stated
No supporting text found in the documents read.
privacy policy · https://www.pipedrive.com/en/privacy · confidence 0.20
Subprocessor notice
10 days
“Upon notification regarding Pipedrive’s intention to engage a new Sub-Processor, Client may object to such engagement on good faith grounds relating to data protection by notifying Pipedrive promptly in writing via email at [email protected] within ten (10) calendar days after receipt of Pipedrive's notice.”
dpa · https://www.pipedrive.com/privacy/dpa · confidence 0.55

Subprocessors (10)

NameCategoryLocationQuoted from
Amazon Web ServiceshyperscalerUSA
“Amazon Web Services, Inc USA DPA + SCCs Module 3 for Client Data”
CloudflareotherUSA
“Cloudflare, Inc. USA DPA + SCCs Module 3 for Client Data”
TwiliootherUSA
“Twilio SendGrid, Inc. USA DPA + SCCs Module 3 for Client Data”
SendGridotherUSA
“Twilio SendGrid, Inc. USA DPA + SCCs Module 3 for Client Data”
Anthropicmodel providerUSA
“Anthropic, PBC USA DPA + SCCs Module 3 for Client Data”
AssemblyAImodel providerUSA
“AssemblyAI Inc. USA DPA + SCCs Module 3 for Client Data”
OpenAImodel providerIreland
“OpenAI Ireland Limited Ireland DPA”
AtlassianotherAustralia
“Atlassian PTY Ltd. (LOOM) Australia DPA + SCCs Module 3 for Client Data”
LoomotherAustralia
“Atlassian PTY Ltd. (LOOM) Australia DPA + SCCs Module 3 for Client Data”
IntercomotherIreland
“Intercom R&D Unlimited Company Ireland DPA”

Sources read

DocumentURLReadContent hashLedger
privacy_policyhttps://www.pipedrive.com/en/privacy2026-10-13e9c6241326eda4d4…seq 53221
dpahttps://www.pipedrive.com/privacy/dpa2026-10-1333df7534385185a8…seq 53223
subprocessorshttps://www.pipedrive.com/subprocessors2026-10-1429608b07ff289f1f…seq 54512
Ledger proof for this record.
seq 54529 · key 2f898a895f05b7a0 · 2026-10-14T05:28:31.511Z
hash 633ed3909b20ccecc91b7b564c55d34a46b96a79f07c0856a5c92fa45d876fce
prev 50f4f331ab03e79ed8756af68de7d60f5a4d69e4dc820f6e459c7c8aa9307337
payload c3ab382f771ee4225aa5959f71476c585dd9ae2f78a2b1799d79fed66b9fdaef
signature 2+J6+udy+R6oecsuV/uPCb27SnEawhW20UyRk3yyUeoJaV+qr6l4nqmvjnXuOHN9bu2rBn7JfBLd95eqoLI+Dw==
anchored 2026-10-14 at head seq 54551 34b3efb503b23e050197e9c2a4fc7d8b85ed53ba4d1140d3685cfb08fec264eb
Fetch /v1/keys; for each ledger entry recompute sha256(prev_hash|kind|ref_id|payload_hash|created_at ISO) and verify the Ed25519 signature over that hash. Anchors are committed to git; compare the anchored head with the chain.