“To provide customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services, including for development, training, or fine-tuning of machine learning and artificial intelligence models.”
“* Where applicable under local law, you may have certain rights or choices with respect to your personal information, including to request information about our processing of information, to request a copy of your information, to object to our use of information, to request the deletion or restriction of information, to request a disclosure of information in a portable format, or to opt out of certain disclosures of personal information and targeted advertising.”
“We may use artificial intelligence in responding to your pricing, billing or licensing-related requests.”
“Google Vertex AI Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo”
No supporting text found in the documents read.
No supporting text found in the documents read.
No supporting text found in the documents read.
| Name | Category | Location | Quoted from |
|---|---|---|---|
| Amazon Web Services | hyperscaler | unstated | “Amazon Web Services, Inc. Applicable Cloud Products Atlas” |
| Loom | other | unstated | “Loom Opsgenie Rovo” |
| Databricks | other | unstated | “Databricks, Inc. Applicable Cloud Products Atlassian Guard (Access/Guard family)” |
| MongoDB | other | unstated | “MongoDB, Inc. Applicable Cloud Products Jira Service Management Cloud (including Assets, JSM Chat/Assist, and JSM Operations)” |
| Salesforce | other | unstated | “Salesforce, Inc. (Heroku) Applicable Cloud Products DX” |
| Heroku | other | unstated | “Salesforce, Inc. (Heroku) Applicable Cloud Products DX” |
| Snowflake | other | unstated | “Snowflake, Inc. Applicable Cloud Products DX” |
| Mailgun | other | unstated | “Mailgun Technologies, Inc. Applicable Cloud Products Jira Cloud (including Jira Software and Jira Work Management)” |
| Mailchimp | other | unstated | “Mailchimp Applicable Cloud Products Loom” |
| Twilio | other | unstated | “Twilio Inc. Applicable Cloud Products Bitbucket Cloud (including Bitbucket Pipelines)” |
| Cloudflare | other | unstated | “Cloudflare, Ltd. Applicable Cloud Products Atlas” |
| Zendesk | other | unstated | “Zendesk Applicable Cloud Products Loom” |
| Google (Gemini / Vertex AI) | model provider | unstated | “Google Vertex AI Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence or Rovo” |
| OpenAI | model provider | unstated | “OpenAI, L.L.C. Applicable Cloud Products All Atlassian Cloud Products with enabled Atlassian Intelligence, Loom AI, or Rovo” |
| Segment | other | unstated | “Twilio, Inc (Twilio-Segment) Applicable Cloud Products Loom” |
| CrowdStrike | other | USA | “Crowdstrike Location of Processing USA” |
| Okta | other | USA | “Okta, Inc. Location of Processing USA” |
| Tenable | other | USA | “Tenable Holdings, Inc. Location of Processing USA” |
| Document | URL | Read | Content hash | Ledger |
|---|---|---|---|---|
| dpa | https://www.atlassian.com/legal/data-processing-addendum | 2026-09-06 | d88e100664293c0a… | seq 436 |
| subprocessors | https://www.atlassian.com/legal/sub-processors | 2026-10-13 | 91f43c2df5bf8950… | seq 53139 |
| privacy_policy | https://www.atlassian.com/legal/privacy-policy | 2026-10-22 | 3dd294c82295db11… | seq 64163 |
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